Power Design Electrical Ltd. (“Power Design Electrical”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our electrical services in Calgary, Airdrie, and surrounding areas. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act (PIPA), and Canada’s Anti-Spam Legislation (CASL).
01 Information We Collect
Information you provide
- Your name, email address, phone number, and service address
- Details about the electrical work or quote you request
- Any information you include in messages, booking forms, or surveys
Information collected automatically
When you visit our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, referring pages, and how you interact with our site. This is gathered using cookies and similar technologies (see Section 4).
02 How We Use Your Information
- To respond to inquiries and provide quotes, scheduling, and electrical services
- To process and confirm bookings and communicate about your service
- To operate, maintain, secure, and improve our website
- To send service updates and, where you have consented, promotional messages
- To measure the performance of our advertising and understand our audience
- To comply with legal obligations and protect our legal rights
03 Consent (PIPEDA & CASL)
We collect, use, and disclose personal information with your consent, which may be express or implied depending on the sensitivity of the information and the circumstances. By submitting a form or requesting service, you consent to our use of your information for the purposes described above.
In accordance with CASL, we only send commercial electronic messages (such as promotional emails) where we have your consent. Every such message includes a clear way to unsubscribe, and you may withdraw your consent at any time by contacting us or using the unsubscribe link. You may also withdraw consent for other uses of your personal information, subject to legal and contractual limits, and we will explain the consequences of doing so.
04 Cookies, Analytics & Advertising
We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and measure and serve advertising. Cookies are small files stored on your device. You can control or delete cookies through your browser settings, though some features may not function properly without them.
We work with the following third-party providers, who may set their own cookies and collect data:
- Google Analytics — to understand how visitors use our site
- Google Ads — for conversion measurement and remarketing across the Google network
- Meta (Facebook & Instagram) Pixel — for conversion measurement and advertising on Meta platforms
These providers may use cookies and device identifiers to show you ads on other websites and apps based on your visit to our site. Their handling of data is governed by their own privacy policies: Google Privacy Policy and Meta Privacy Policy.
Your advertising choices. You can opt out of personalized advertising through Google Ads Settings, your Meta ad preferences, and the Digital Advertising Alliance of Canada’s AdChoices opt-out tools. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
05 Disclosure of Information
We do not sell your personal information. We may share it with trusted service providers who perform functions on our behalf (such as hosting, analytics, advertising, and scheduling tools), who are required to protect your information and use it only for the services they provide to us. We may also disclose information where required by law, to enforce our agreements, or to protect the rights, safety, and property of Power Design Electrical, our customers, or others.
06 Data Storage & Cross-Border Processing
Some of our service providers may store or process data on servers located outside of Canada, including in the United States. Where this occurs, your information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure your information is handled by providers that offer a comparable level of protection.
07 Safeguards & Retention
We use reasonable physical, organizational, and technological safeguards to protect your personal information against loss, theft, and unauthorized access or disclosure. We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law, after which it is securely destroyed or anonymized.
08 Your Rights
Under PIPEDA and Alberta’s PIPA, you have the right to access the personal information we hold about you, to request corrections to it, and to withdraw consent (subject to legal or contractual limits). To exercise these rights, contact our Privacy Officer using the details below. We will respond within the timeframes required by applicable law.
09 Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
10 Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be posted on this page.
11 Contact & Complaints
If you have questions, requests, or concerns about your privacy or this policy, please contact our Privacy Officer:
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.